I have a block on my new card issued after I canceled my old one once it was stolen...

GetHuman940589's customer service issue with WalMart MoneyCard from August 2018

2489 similar
0 following
Help with my WalMart MoneyCard issue
First: share to improve GetHuman940589's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman940589's next move: call WalMart MoneyCard.
The best way to get your problem resolved is to tap the button below to start calling WalMart MoneyCard. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman940589 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
The issue in GetHuman940589's own words
I have a block on my new card issued after I canceled my old one once it was stolen .. i am trying to activate my new card using the photo Id verification process online by submitting photo of my passport .. there is no option for passport under the document type option but you guys say you accept passport as a for of identification. Have to use passport due to wallet being stolen .. please provide instructions or information regarding process
GetHuman940589 did not yet indicate what WalMart MoneyCard should do to make this right.
I have an issue with WalMart MoneyCard too
How GetHuman940589 fixed the problem
We are waiting for GetHuman940589 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WalMart MoneyCard's attention and get better help faster. Tap below to get started.
Having WalMart MoneyCard issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman940589 fixes it.
This email address isn't valid

WalMart MoneyCard

Customer service issue
Reported by GetHuman940589
Aug 1st, 2018 - 9 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 8 customers so far
Similar issue to 2489 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman940589 started working on this issue
Aug 1st, 2018 10:51pm