I have never had an issue with my Walmart money card before, but now I am being asked f...

GetHuman931890's customer service issue with WalMart MoneyCard from July 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman931890's own words
I have never had an issue with my Walmart money card before, but now I am being asked for proof that I am who I say I am. I have sent a picture of my drivers license but it says I need a clearer picture. I have gone and filed for a copy of my drivers license but it wont come before I need my money. I am seriously considering transferring my account to another bank instead. I know I have a bad habit of loosing my card, hence my needing to get a copy of my D.L. but I have always reported my lost Walmart money card and gotten a new one quickly and been able to activate it easily til now. So do I continue to handle my Walmart card account easily or do I transfer my account to my local bank, BECAUSE I NEED MY MONEY NOW...…...
GetHuman931890 did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman931890
Jul 30th, 2018 - 9 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 4 customers so far
Similar issue to 2417 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman931890 started working on this issue
Jul 30th, 2018 7:54pm
GetHuman931890 indicated the issue is not fixed yet.
Aug 1st, 2018 3:32pm
GetHuman931890 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:51pm