Unable to authorise my identity and I'm using it for my paycheck

GetHuman927772's customer service issue with WalMart MoneyCard from July 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman927772's own words
Direct deposit ... Unable to authorise my identity for a Wal-Mart money card. I'm going to use it for a direct deposit for my paycheck.
I still can't fix it now I can't get my first check
Please authorise my identity and call me or email me to let me know it has been done and how to prove it
I'm going to be using this card as long as I'm working
I called both numbers I even went back to Wal-Mart
I have an issue with WalMart MoneyCard too
How GetHuman927772 fixed the problem
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Please help with my WalMart MoneyCard issue
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WalMart MoneyCard

Wal-Mart money card
Customer service issue
Reported by GetHuman927772
Jul 29th, 2018 - 9 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 12 customers so far
Similar issue to 2395 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman927772 started working on this issue
Jul 29th, 2018 2:14pm
GetHuman927772 indicated the issue is not fixed yet.
Jul 29th, 2018 2:19pm
GetHuman927772 indicated the issue is not fixed yet.
Jul 29th, 2018 2:19pm
GetHuman927772 indicated the issue is not fixed yet.
Jul 29th, 2018 3:51pm
GetHuman927772 indicated the issue is not fixed yet.
Jul 29th, 2018 5:57pm
GetHuman927772 indicated the issue is not fixed yet.
Jul 29th, 2018 5:59pm