Your representative spelled my name wrong now card is locked and automated system won’t let me speak to a live person and told me I can never get a card through green dot ever again!!!

GetHuman924827's customer service issue with WalMart MoneyCard from July 2018

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The issue in GetHuman924827's own words
Fix my name that they misspelled ... I am very mad your representative made a mistake when entering my name when activating my card it had declined EVERYTIME I’ve tried to use it I got my card in mail and it said my last name was richmont and my name is richmond I sent verification of identification now the automated system is telling me the card is blocked and I will never be able to get any card from green dot ever again. I’m very upset and need to speak to a live person ASAP! I even have money on the card this is unacceptable!!!!
They won’t let me talk to someone and had the audacity to tell me I will never be able to use their bank ever again!
I want this fixed I missed a bill because of this and am now being charged a ** dollar late fee
*** years I expected good customer service I was wrong
There’s no other way to try it just says call the same number and I get the same message every single time
I have an issue with WalMart MoneyCard too
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WalMart MoneyCard

Walmart prepaid card
Customer service issue
Reported by GetHuman924827
Jul 28th, 2018 - 10 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 3 customers so far
Similar issue to 2377 others
0 customers following this
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman924827 started working on this issue
Jul 28th, 2018 4:51am
GetHuman924827 indicated the issue is not fixed yet.
Jul 28th, 2018 4:55am