When I bought the pre paid card I called to activate it. They connected me to a lady wh...

GetHuman924827's customer service issue with WalMart MoneyCard from July 2018

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The issue in GetHuman924827's own words
When I bought the pre paid card I called to activate it. They connected me to a lady who barely spoke English I told her all my personal information. My card declined every time I finally received my card in mail and she spelled my last name wrong I’ve been trying to talk to a live person and EVERYTIME I call they say my card is blocked and I will never be able to get cards through green dot ever again I am beyond livid. This is a mistake made by customer service and I’m getting punished I even sent a copy of my I’d i also had money on this card. This is totally in acceptable and I need answers fast
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WalMart MoneyCard

Customer service issue
Reported by GetHuman924827
Jul 28th, 2018 - 10 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 4 customers so far
Similar issue to 2376 others
0 customers following this
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman924827 started working on this issue
Jul 28th, 2018 4:42am
GetHuman924827 indicated the issue is not fixed yet.
Jul 28th, 2018 5:45am
GetHuman924827 indicated the issue is not fixed yet.
Jul 28th, 2018 5:49am
GetHuman924827 indicated the issue is not fixed yet.
Jul 28th, 2018 5:50am