No way to reach a live rep to help me recover my information or my stolen money from the charges and balance!! How is this going to be rectified and resolved to make me happy again with their serviceve again. This is this first time I've been unhappy with the service they provide in a ** year time period . please help

GetHuman-itsangie's customer service issue with WalMart MoneyCard from July 2018

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The issue in GetHuman-itsangie's own words
Getting gas ... Reported stolen while I was using it . Still had $*** left now I can't access it. Also had charges on the card before that happened that were made by me and I'm the only user need to be reimbursed for those as well.
I need a human since automated won't recognise last * of the card reported stolen but I can't get a live person before I have the chance to try I get told to call back w correct info
To be credited the false charge amounts and to have a new card sent to me with a balance of what was left before the stolen report or accident on this situation happened ! Its about $*** I'm out of pocket for right now
Almost ** years
Calling and trying different ways to bypass the automated system for live rep w no luck
I have an issue with WalMart MoneyCard too
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WalMart MoneyCard

I was try to purchase at the gas station
Customer service issue
Reported by GetHuman-itsangie
Jul 27th, 2018 - 10 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 8 customers so far
Similar issue to 2348 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-itsangie started working on this issue
Jul 27th, 2018 12:34am
GetHuman-itsangie shared this issue with friends on Facebook
Jul 27th, 2018 12:44am
GetHuman-itsangie indicated the issue is not fixed yet.
Jul 27th, 2018 12:50am
GetHuman-itsangie indicated the issue is not fixed yet.
Jul 27th, 2018 11:24am
GetHuman-itsangie indicated the issue is not fixed yet.
Jul 27th, 2018 11:27am