I had a walmart money card that I had my paycheck deposited on for quite awhile and it...

GetHuman-esetzer's customer service issue with WalMart MoneyCard from July 2018

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The issue in GetHuman-esetzer's own words
I had a walmart money card that I had my paycheck deposited on for quite awhile and it worked great so I decided to have my income tax refund deposited in it. My refund was deposited on February **, ****. They promptly locked my account so that I didn't have access to my funds. I called and when I finally got through to a live person I was told that my account was closed completely. They told me that my money would be sent back to the IRS. They said it could take up to * months. Well it has been well beyond * months. I called the IRS this morning. They told me that they still have not received the money back. I have tried calling numerous times and can not get ahold of a live person. I have contacted an attorney and he advised me to file a complaint and see if I get a response and resolve this way and if not he will take over. I need MY money. What can we do to get this resolved? My info will be below. **Nicole Anderson*Birthdate: July **, *****Social security number: ***-**-*****The deposit amount was $****.***It was deposited into my account on February **, *****The account number is **************Routing number is ***********My email address is*E*****@***.com

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-esetzer
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 17 customers so far
Similar issue to 1870 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-esetzer started working on this issue
Jul 10th, 2018 2:41pm
GetHuman-esetzer indicated the issue is not fixed yet.
Jul 10th, 2018 3:46pm
GetHuman-esetzer indicated the issue is not fixed yet.
Jul 10th, 2018 3:46pm
GetHuman-esetzer indicated the issue is not fixed yet.
Jul 10th, 2018 3:47pm
GetHuman-esetzer indicated the issue is not fixed yet.
Jul 11th, 2018 3:48pm