I have three * Walmart Moneycards, of which one I understood I had canceled. Today I t...

GetHuman-antpse's customer service issue with WalMart MoneyCard from June 2018

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The issue in GetHuman-antpse's own words
I have three * Walmart Moneycards, of which one I understood I had canceled. Today I tried to access my balance on what I thought was the account which I had deposited $**.** more cash this morning to a even larger balance and after ID and passworder confusion saw a small negative balance , thereby causing me stress and confusion. **I work *rd shifts and am normally at home and awake between *am and **pm EST and wold like to resolve whate very my issues are in terms of balances and my ID and password. I believe I somehow accessed after a bit of difficulty my previously and most recently canceled card's account balance at about **:**am this morning (Thursday) and would like to ensure all cards but just one are canceled ASAP. Previous to today I had last accessed what I had thought was the same card and had a positive balance roughly as expected after buting some convert tickets.**Please help me if you can, ideally during the hours reqrusted or even during the day if you can wake me (I hope you can, sincerely).**I would very much prefer a phone call as this is more complicated I sense.**Mike

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WalMart MoneyCard

Customer service issue
Reported by GetHuman-antpse
Jun 14th, 2018 - 2 years ago
Fixed
Seen by 28 customers so far
Similar issue to 1179 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card

Timeline

GetHuman-antpse started working on this issue
Jun 14th, 2018 4:00pm
GetHuman-antpse indicated the issue is not fixed yet.
Jun 18th, 2018 3:42pm

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