I have three * Walmart Moneycards, of which one I understood I had canceled. Today I t...

GetHuman-antpse's customer service issue with WalMart MoneyCard from June 2018

Help with my WalMart MoneyCard issue
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To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
I have three * Walmart Moneycards, of which one I understood I had canceled. Today I tried to access my balance on what I thought was the account which I had deposited $**.** more cash this morning to a even larger balance and after ID and p***worder confusion saw a small negative balance , thereby causing me stress and confusion. **I work *rd ****fts and am normally at home and awake between *am and **pm EST and wold like to resolve whate very my issues are in terms of balances and my ID and p***word. I believe I somehow accessed after a bit of difficulty my previously and most recently canceled card's account balance at about **:**am this morning (Thursday) and would like to ensure all cards but just one are canceled ASAP. Previous to today I had last accessed what I had thought was the same card and had a positive balance roughly as expected after buting some convert tickets.**Please help me if you can, ideally during the hours reqrusted or even during the day if you can wake me (I hope you can, sincerely).**I would very much prefer a phone call as this is more complicated I sense.**Mike
I trust that WalMart MoneyCard will make this right and come up with a resolution that is fair.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-antpse
Jun 14th, 2018 - 2 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 20 customers so far
Similar issue to 1179 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-antpse started working on this issue
Jun 14th 4:00pm
GetHuman-antpse indicated the issue is not fixed yet.
Jun 18th 3:42pm