I can’t get a human to talk to, they needed a picture of my drivers license, they email...

GetHuman-sallyfrv's customer service issue with WalMart MoneyCard from June 2018

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Help with my WalMart MoneyCard issue
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Account holder name, Billing address, Date of birth, Last 4 digits of SSN, and Last 4 of card
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The issue and preferred resolution, in GetHuman-sallyfrv's own words:
I can’t get a human to talk to, they needed a picture of my drivers license, they emailed me and said it wasn’t good enough. I redid several times, I can’t access any of my money. I can’t get in contact with anyone to help me.
I trust that WalMart MoneyCard will make this right and come up with a resolution that is fair.
Help with my WalMart MoneyCard issue
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-sallyfrv
Jun 7th, 2018 - 14d ago
I have an issue with WalMart MoneyCard too
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Seen by 3 customers so far
Similar issue to 426 others
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Timeline
GetHuman-sallyfrv started working on this issue
Jun 7th 4:06pm