Me and my mom have been dealing with Wal-Mart cards and both of our cards have blocks o...

GetHuman754518's customer service issue with WalMart MoneyCard from June 2018

Help with my WalMart MoneyCard issue
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman754518's own words
Me and my mom have been dealing with Wal-Mart cards and both of our cards have blocks on them, we upload identification like they ask and it would be approved but our accounts still are blocked and this issue has been going on sense January **th. We would like our money to be sent to us if we are not going to be able to use your services. My name is Carlos Porter but my last name is spelled wrong on my card as Carlos Torter, but all my other information matches..
GetHuman754518 did not yet indicate what WalMart MoneyCard should do to make this right.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman754518
Jun 6th, 2018 - 10 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 6 customers so far
Similar issue to 523 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman754518 started working on this issue
Jun 6th, 2018 12:30am
GetHuman754518 indicated the issue is not fixed yet.
Jun 6th, 2018 12:31am