It asked for proof of my iden***y and i dowloaded my licence to them and it still says...

GetHuman738646's customer service issue with WalMart MoneyCard from June 2018

Help with my WalMart MoneyCard issue
It asked for proof of my iden***y and i dowloaded my licence to them and it still says they cant verify it... and my account has been closed. I have almost *** dollars on my account amd i want it off
I trust that WalMart MoneyCard will make this right and come up with a resolution that is fair.
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WalMart MoneyCard

Customer service issue
Reported by GetHuman738646
Jun 1st, 2018 - 20d ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 5 customers so far
Similar issue to 357 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman738646 started working on this issue
Jun 1st 3:20pm
GetHuman738646 indicated the issue is not fixed yet.
Jun 1st 11:27pm
GetHuman738646 indicated the issue is not fixed yet.
Jun 2nd 4:21pm
GetHuman738646 indicated the issue is not fixed yet.
Jun 4th 4:32pm