I Have been blocked from my card due to fraudulent charges sent in I'd which has my mar...

GetHuman-nt_still's customer service issue with WalMart MoneyCard from May 2018

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The issue in GetHuman-nt_still's own words
I Have been blocked from my card due to fraudulent charges sent in I'd which has my married name but the card is in my maiden name which I had Wal-Mart card before name changed I recently changed my address due to moving I tried to send in my birth certificate and my marriage license to prove my identity I have over ***.** in fraudulent charges not paid back to me I would like to have the matter resolved to access my card get my money back this has caused me stress past due bills Thanks *** *** ****
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-nt_still
May 24th, 2018 - 6 mons ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 4 customers so far
Similar issue to 60 others
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Timeline
GetHuman-nt_still started working on this issue
May 24th 10:11pm