Claim Number **********.Someone got my Money Card and purchased items in Las Vegas, NV...

GetHuman691666's customer service issue with WalMart MoneyCard from May 2018

Help with my WalMart MoneyCard issue
The issue in GetHuman691666's own words
Claim Number **********.Someone got my Money Card and purchased items in Las Vegas, NV. I was in Savannah, Ga. celebrating my Birthday. I reported it and sent a written Dispute Form indicating $***.** was billed to Ross Store and $**.**. *I was sent a new card that is blocked. I am not sending my personal drivers license to prove anything. You sent the card to my home. Now, I am being treated like I did something wrong. Like I got to prove something to you.**I like you card and use it. I have changed numbers before and there was no problem. Is the problem that I am requesting a refund? If you notice I started putting more money on the card now I am not treated as a loyal customer.**The Fraud Department has not phoned me as to the result of their investigation. Today is May **.**Please resolve this and remove the block from my !
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WalMart MoneyCard

Customer service issue
Reported by GetHuman691666
May 16th, 2018 - 10 mons ago
I have an issue with WalMart MoneyCard too
Fixed
Seen by 4 customers so far
Similar issue to 60 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman691666 started working on this issue
May 16th, 2018 10:25pm
GetHuman691666 indicated the issue is not fixed yet.
May 17th, 2018 12:53am
GetHuman691666 indicated the issue is not fixed yet.
May 17th, 2018 11:57pm