I have two different cards for two different kids of mine to be able to send me money f...

GetHuman-nelliewo's customer service issue with WalMart MoneyCard from May 2018

Help with my WalMart MoneyCard issue
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-nelliewo's own words
I have two different cards for two different kids of mine to be able to send me money from their location and one of them has been locked up since the first of May and I have sent several ID uploads in and I still can't access that one. I purchased another card and juat put money on it yesterday and you guys locked that one up as well. Why are y'all doing me like this? I just want my money so I can pay my bills. That the reason my kids are helping me, because I have to pay my bills. Could you just go ahead and send me a check in the amount of both cards combined and I just won't use these services anymore please? I was actually enjoying the features until it locked up and I can't get my money!!
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WalMart MoneyCard

Customer service issue
Reported by GetHuman-nelliewo
May 9th, 2018 - a yr ago
I have an issue with WalMart MoneyCard too
Not resolved
Seen by 3 customers so far
Similar issue to 127 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
Last 4 of card
Timeline
GetHuman-nelliewo started working on this issue
May 9th, 2018 5:33pm
GetHuman-nelliewo indicated the issue is not fixed yet.
May 9th, 2018 6:52pm