The issue and preferred resolution, in GetHuman639202's own words:
I lost my card that I have used for many years I called to cancel my card and receive a replacement card They canceled my old card and send me a replacement but then told me they needed to verify who I was first. I sent a pic of my state issued identiification however I got divorced and went back to my maiden name and the name on my card was still in my married name. Now y’all have ***.** of mine that is loaded on that card and which I don’t have access to. Help
I trust that WalMart MoneyCard will make this right and come up with a resolution that is fair.
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