I just spoke with Sue the case manager who made me feel as if I did something wrong. M...

GetHuman1653154's customer service issue with WalMart Credit Card from November 2018

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The issue in GetHuman1653154's own words
I just spoke with Sue the case manager who made me feel as if I did something wrong. My acct was drafted twice and when I shared that she advised of the procedures of which will put me in a bind today. I didn't draft $***.** twice. It was very upsetting to me since we are dealing with so much and to have someone who could not grasp that I was the one who had the money taken out. Sometimes doing your job means much more than your ego.
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WalMart Credit Card

Customer service issue
Reported by GetHuman1653154
Nov 29th, 2018 - 9 mons ago
I have an issue with WalMart Credit Card too
Not resolved
Seen by 3 customers so far
Similar issue to 363 others
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Timeline
GetHuman1653154 started working on this issue
Nov 29th, 2018 3:27pm