how can I renew my waitrose loyality card which is damaged

GetHuman-billstar's customer service issue with Waitrose from April 2018

Help with my Waitrose issue
The issue in GetHuman-billstar's own words
The problem: how can I renew my waitrose loyality card which is damaged
GetHuman-billstar did not yet indicate what Waitrose should do to make this right.
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Waitrose

Customer service issue
Reported by GetHuman-billstar
Apr 29th, 2018 - 6 mons ago
I have an issue with Waitrose too
Not resolved
Seen by 3 customers so far
Similar issue to 25 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-billstar started working on this issue
Apr 29th 10:38am
GetHuman-billstar indicated the issue is not fixed yet.
May 2nd 3:34pm
GetHuman-billstar indicated the issue is not fixed yet.
May 5th 9:35am