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Before contacting them, items GetHuman5733917 may need:
Where was the item purchased, Order number (if applicable), and Billing address
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman5733917's own words
I purchased these Wahl clippers on ******** from Petco. When I tried to use them, the on*off button does not work properly. Sometimes I have to press it several times before it comes on and then when I try to shut it off I have to press it at least six times to make it stay off. This is not acceptable. I purchased these to use on my new poodle puppy. I cannot hold her still and try to turn these clippers on or off at the same time. If they worked properly I would probably keep them, but with this issue I prefer to have my money refunded.
GetHuman5733917 did not yet indicate what Wahl Clipper Corporation should do to make this right.
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