I have the Color Pro. It's about * years old. I use it for myself only once every *-* w...

GetHuman5044294's Returns issue with Wahl Clipper Corporation from July 2020

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The issue in GetHuman5044294's own words
I have the Color Pro. It's about * years old. I use it for myself only once every *-* weeks. All of a sudden the unit turns off when I tilt it about * degrees from horizontal either side to side or front to back. It is extremely repeatable. I have adjusted the power ***** and cleaned the inside of the unit completely. Both to no avail. I have checked for internal loose wires and any broken or loose parts in the unit. Nothing. I shorted the power switch but that had no effect. The internet is quiet on this failure mode. I do not have a way to check for worn coil wire insulation. **I spoke with "Julie" in Technical Help." She could not offer any additional guidance. She said to send it in and she would authorize a no -cost service. I only pay to have it shipped and you would pay to ship it back. I just need a mailing address and to know if I need a repair authorization.

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Wahl Clipper Corporation

Returns issue
Reported by GetHuman5044294
Jul 8th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 134 others
0 customers following this

Timeline

GetHuman5044294 started working on this issue
Jul 8th 7:06pm

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