On September **, **** I sent three receipts of medical bills I have paid to prove I hav...

GetHuman-kpastue's customer service issue with WageWorks from October 2019

Help with my WageWorks issue
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The issue in GetHuman-kpastue's own words
On September **, **** I sent three receipts of medical bills I have paid to prove I have met my deductible so that I could access my HRA. They were processed as bills and denied. They are receipts of bills I paid out of pocket, NOT bills. I then sent a bill from Cedar Creek Hospital that was supposed to be paid from my HRA. Instead, they made a partial payment of $*** which was the amount in my FSA. I have called several times and cannot connect with anyone who understands me due to a language barrier. Please please help. I would appreciate being able to speak with someone who can understand and help me fix this as soon as possible.

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WageWorks

Customer service issue
Reported by GetHuman-kpastue
Oct 2nd, 2019 - 3 years ago
Not resolved
Seen by 27 customers so far
Similar issue to 478 others
0 customers following this

Timeline

GetHuman-kpastue started working on this issue
Oct 2nd, 2019 4:49pm
GetHuman-kpastue indicated the issue is not fixed yet.
Oct 4th, 2019 1:07pm
GetHuman-kpastue shared this issue with friends on Facebook
Oct 4th, 2019 1:12pm
GetHuman-kpastue indicated the issue is not fixed yet.
Oct 4th, 2019 1:17pm

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