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WageWorks Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for WageWorks.

Can I use WageWorks for my spouse and dependents' healthcare expenses? Yes, you can use WageWorks for covering your spouse and dependents' healthcare expenses. WageWorks offers a comprehensive range of... Read more

What types of expenses are eligible for reimbursement? A variety of expenses are eligible for reimbursement through WageWorks. These include qualified healthcare expenses such as doctor's... Read more

What is the deadline to submit reimbursement claims? The deadline to submit reimbursement claims with WageWorks depends on the specific plan you are enrolled in. Generally, for most participants,... Read more

Can I use WageWorks to pay for gym memberships? Yes, WageWorks offers the option to use your pre-tax dollars to pay for eligible gym memberships. This means you can save money by... Read more

How long does it take to receive reimbursement for a claim? The reimbursement processing time for a claim with WageWorks typically varies based on various factors. Once a claim is submitted with... Read more

What is the rollover policy for unused funds in my Health Savings Account? The rollover policy for unused funds in your Health Savings Account (HSA) with WageWorks is quite generous. Any remaining balance in... Read more

Are over-the-counter medications eligible for reimbursement? No, over-the-counter (OTC) medications are generally not eligible for reimbursement through WageWorks. However, there are exceptions... Read more

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Recent reasons customers contacted WageWorks:

I cant log into my wage works account and im not sure why. Please help me log in to my...

I want my new email address on the sign up*program so I can access my account.

Did not receive NYC metro pass

Can’t login and can’t reset password.

Hello,**I cannot sign onto my wage works account. I never received an activation email...

want to be able to sign into wage works account. Want to check status of flex pending account

trying to sign into wage works account. I am told I cannot activate my account until I...

I want to change my email, so I*can get the number to open the*report that allows me to...

I have sent in all my claims online, how do I send the Wagework form with my informatio...

I enter everything correctly and kept having to do it over because it's wrong!

I just changed my password last night, and I was on Wageworks. I wrote it down. Tonig...

I would like to change my monthly MTA Metro card for your metro credit card

On September **, **** I sent three receipts of medical bills I have paid to prove I hav...

please send me a letter for insurance payments for Elizabeth baker. srns *****

I need to talk to a customer rep. I need to ask questions about my so I needed to talk...

Help me with my issue

Does GetHuman work with WageWorks?

GetHuman does not work with WageWorks's customer support operations, directly or in any other way. GetHuman has no partnership or relation to WageWorks at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check WageWorks's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!