I paid for COBRA coverage for the months of August, September and October ****, for a t...

GetHuman-hmfellne's customer service issue with WageWorks from October 2018

4 views
 | 
121 similar
 | 
0 following
Help with my WageWorks issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get WageWorks help.
Before contacting them, items GetHuman-hmfellne may need:
Account holder name, Policy number, Date of birth, Billing address, and Email address on the account
The issue in GetHuman-hmfellne's own words
I paid for COBRA coverage for the months of August, September and October ****, for a total of $****. I called my pharmacy on ********** to have a prescription filled, and learned that my coverage was not active.**When I contacted Highmark, my insurance provider through my former employer, I was told that they had never been notified* received any documentation from COBRA regarding my coverage- that it had never been activated. **I then spoke with three different Wageworks customer service representatives within two days to find that my COBRA coverage was, indeed, not activated. Per my call with Highmark, my COBRA coverage was activated on **********. leaving *.* previous months of not having the coverage* services for which I paid. **I am requesting a reimbursement in the amount of $*,***.** for the months of August and September ****, when the COBRA coverage for which I paid had never been activated.
GetHuman-hmfellne did not yet indicate what WageWorks should do to make this right.
I have an issue with WageWorks too
How GetHuman-hmfellne fixed the problem
We are waiting for GetHuman-hmfellne to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WageWorks's attention and get better help faster. Tap below to get started.
Having WageWorks issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would WageWorks email you?
This email address isn't valid
Follow this issue
See how GetHuman-hmfellne fixes it.
This email address isn't valid

WageWorks

Customer service issue
Reported by GetHuman-hmfellne
Oct 19th, 2018 - a mon ago
I have an issue with WageWorks too
Not resolved
Seen by 4 customers so far
Similar issue to 121 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-hmfellne started working on this issue
Oct 19th 3:36pm
GetHuman-hmfellne shared this issue with friends on Facebook
Oct 19th 3:36pm