Hello, I am having issues registering my Wacom Intuos product (model CTL-****WL, serial...
GetHuman1955844's customer service issue with Wacom from January 2019
Help with my Wacom issue
First: share to improve GetHuman1955844's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1955844's next move: try the Wacom help center.
Wacom doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1955844 will want to follow the link below to head to their help center. We will check on GetHuman1955844 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1955844 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1955844's own words
Hello, I am having issues registering my Wacom Intuos product (model CTL-****WL, serial number *HH**S*******). In fact, when I go on the product registration page (https:**account.wacom.com*en-us*product-registration), It asks me to download the driver (which I did) and then run the "easy set up wizard". When I do so and get to the page where it asks me to register the product, I click on the button and it brings me back to the Product Registration page, which asks me to download the driver and so on. How can I register the product then? (I have already tried to do it manually but it tells me that this product can only be registered automatically).**Best Regards,**Eva Gabrielyan
GetHuman1955844 did not yet indicate what Wacom should do to make this right.
I have an issue with Wacom too
How GetHuman1955844 fixed the problem
We are waiting for GetHuman1955844 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.