Hello, I am having issues registering my Wacom Intuos product (model CTL-****WL, serial...

GetHuman1955844's customer service issue with Wacom from January 2019

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The issue in GetHuman1955844's own words
Hello, I am having issues registering my Wacom Intuos product (model CTL-****WL, serial number *HH**S*******). In fact, when I go on the product registration page (https:**account.wacom.com*en-us*product-registration), It asks me to download the driver (which I did) and then run the "easy set up wizard". When I do so and get to the page where it asks me to register the product, I click on the button and it brings me back to the Product Registration page, which asks me to download the driver and so on. How can I register the product then? (I have already tried to do it manually but it tells me that this product can only be registered automatically).**Best Regards,**Eva Gabrielyan
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Wacom

Customer service issue
Reported by GetHuman1955844
Jan 13th, 2019 - 9 mons ago
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GetHuman1955844 started working on this issue
Jan 13th 12:58pm