Quick response. Fully resolved. Problem with setup due to user error.

GetHuman1596830's customer service issue with Wacom from November 2018

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The issue in GetHuman1596830's own words
Install the new Wacom tablet ... My new Wacom tablet will not install on my MAC OS Mojave, because I can't find the Wacom Utility file from the old version. I have lost the old tablet and cannot connect it to remove. I need to use this new device to teach an online class in two hours. Can you help??
I needed it for teaching a class that was about to start
It was resolved already
I've been a customer about * years.
no.
I have an issue with Wacom too
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Wacom

Wacom Intuos
Customer service issue
Reported by GetHuman1596830
Nov 20th, 2018 - 10 mons ago
I have an issue with Wacom too
Not resolved
Seen by 9 customers so far
Similar issue to 48 others
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Timeline
GetHuman1596830 started working on this issue
Nov 20th, 2018 8:55pm