I have a Wacom **HD and the Wacom drivers are not working correctly. I still have motio...

GetHuman1312075's customer service issue with Wacom from October 2018

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The issue in GetHuman1312075's own words
I have a Wacom **HD and the Wacom drivers are not working correctly. I still have motion tracking but often the pen tilt*sensitivity will go. I have tried restarting the Wacom Professional service but this doesn't help the issue. I have also tried disabling the Wacom driver, and as a experiment, going into task manager and ending all Wacom processes to see if the pen will still run.. which it does, so I'm more than certain that Windows ** is interfering with my Wacom drivers. What I'm wondering is what kind of Windows process could be interfering here? I have disabled windows ink.. unless I have not done this properly. There is a solution that I know of for this issue* I can restart my computer which solves the problem (Unless I restart the Wacom process and then the problem kicks in again) But this isn't a very practical solution to do each time it happens so I'm looking for the root of the problem.*Thanks for any help you can offer,*Ben.

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Customer service issue
Reported by GetHuman1312075
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 34 others
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GetHuman1312075 started working on this issue
Oct 10th, 2018 9:52pm