NEED lien release on ** year old debt.

GetHuman-nerdyold's customer service issue with Wachovia Dealer Services from April 2020

Help with my Wachovia Dealer Services issue
First: share to improve GetHuman-nerdyold's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-nerdyold may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-nerdyold's own words
I purchased a **** Solstice from Briggs Dodge in Topeka Kansas in January of this year. Vin **G*MB**B**Y******. The Kansas title I received from them showed no liens. I am in Oklahoma and received the title in the mail today. It showed a lien with Wachovia DLR SVC INC. I called the lien department at the Oklahoma DMV and was told that according to their records, the lien was still showing in their system. The last * owners were located in Kansas, and the dealership in Topeka only had the name of the last owner- Jeff Pritchett from Topeka. I am asking that you provide a copy of the lien release to me or the Oklahoma DMV. The Oklahoma DMV address is **** N Classen Blvd ****, Oklahoma City, OK *****. My address is Robert Jeffrey Thomas ***** E Walnut Drive Afton, Ok *****. This lien was entered ** years ago and is obviously paid off. If you don't have a copy of the lien release, please issue a new one and send it to Oklahoma DMV or myself.*Jeff Thomas****-***-****

GetHuman-nerdyold did not yet indicate what Wachovia Dealer Services should do to make this right.

Contacted the Oklahoma Department of motor vehicles lien department and they said it was still in their system and they couldn't take it off. They said to contact Wachovia to issue a new lien release.
How GetHuman-nerdyold fixed the problem

We are waiting for GetHuman-nerdyold to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Wachovia Dealer Services's attention and get better help faster. Tap below to get started.
Having Wachovia Dealer Services issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Wachovia Dealer Services

Customer service issue
Reported by GetHuman-nerdyold
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 68 others
0 customers following this

Timeline

GetHuman-nerdyold started working on this issue
Apr 15th 7:24pm
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 16th 12:16am
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 16th 7:41pm
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 19th 3:32am
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 19th 3:33am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians