NEED lien release on ** year old debt.

GetHuman-nerdyold's customer service issue with Wachovia Dealer Services from April 2020

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The issue in GetHuman-nerdyold's own words
I purchased a **** Solstice from Briggs Dodge in Topeka Kansas in January of this year. Vin **G*MB**B**Y******. The Kansas title I received from them showed no liens. I am in Oklahoma and received the title in the mail today. It showed a lien with Wachovia DLR SVC INC. I called the lien department at the Oklahoma DMV and was told that according to their records, the lien was still showing in their system. The last * owners were located in Kansas, and the dealership in Topeka only had the name of the last owner- Jeff Pritchett from Topeka. I am asking that you provide a copy of the lien release to me or the Oklahoma DMV. The Oklahoma DMV address is **** N Classen Blvd ****, Oklahoma City, OK *****. My address is Robert Jeffrey Thomas ***** E Walnut Drive Afton, Ok *****. This lien was entered ** years ago and is obviously paid off. If you don't have a copy of the lien release, please issue a new one and send it to Oklahoma DMV or myself.*Jeff Thomas****-***-****

GetHuman-nerdyold did not yet indicate what Wachovia Dealer Services should do to make this right.

Contacted the Oklahoma Department of motor vehicles lien department and they said it was still in their system and they couldn't take it off. They said to contact Wachovia to issue a new lien release.
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Wachovia Dealer Services

Customer service issue
Reported by GetHuman-nerdyold
Apr 15th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 68 others
0 customers following this


GetHuman-nerdyold started working on this issue
Apr 15th, 2020 7:24pm
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 16th, 2020 12:16am
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 16th, 2020 7:41pm
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 19th, 2020 3:32am
GetHuman-nerdyold indicated the issue is not fixed yet.
Apr 19th, 2020 3:33am

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