Repeatedly, my cable tv transmission shuts down....NO SIGNAL. I have two tv's and th...

GetHuman5963161's Lower My Bill issue with WOW! from April 2021

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The issue in GetHuman5963161's own words
Repeatedly, my cable tv transmission shuts down....NO SIGNAL. I have two tv's and they both do the same thing. I have to unplug the cable box(s) and count to *.... I have complained about this multiple times and get the same "i'm sorry" song. The problem is your cable boxes and several times the "customer service representative" said we'll send someone out to check on it. It does not happen. If this continues I will cancel WOW service. It is very frusttrating.

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WOW!

Lower My Bill issue
Reported by GetHuman5963161
Apr 15th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 418 others
0 customers following this

Timeline

GetHuman5963161 started working on this issue
Apr 15th 12:44pm

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