Wow,**Good evening I am writing you about my account *******. I was in contact with our...

GetHuman4839353's Cancel My Services issue with WOW! from May 2020

Help with my WOW! issue
First: share to improve GetHuman4839353's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman4839353's own words
Wow,**Good evening I am writing you about my account *******. I was in contact with our account executive several months ago when she wanted us to sign a renewal. I told her Vanessa we would prefer to go month to month until we*Decided what we wanted to do . So she agreed that would be fine. And * month before we disconnected I was in contact with her telling her they were way over charging us on the internet . But we would consider staying if they would meet Google Fiber’s quote. And they wouldn’t go close to it*So I told her we would be moving and that it shouldn’t be a problem because we never signed an agreement to go forward. So now we are receiving , billing for service we aren’t even using or getting. Could you please fix this issue and problem. We are using Ring Central for our phones and Google Fiber for our internet. Wow stopped our service * months ago please fix the billing. Thanks so much****RE*MAX Distinctive*Sandra Lowrey Owner***** Memorial Parkway, SW*Huntsville, Alabama, *****

GetHuman4839353 did not yet indicate what WOW! should do to make this right.

How GetHuman4839353 fixed the problem

We are waiting for GetHuman4839353 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common WOW! customer problems.
How Do I Get a Refund from Wow?How Do I Recover My Username or Password with Wow?
Do you have a customer issue as well?
We can help you get WOW!'s attention and get better help faster. Tap below to get started.
Having WOW! issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

WOW!

Cancel My Services issue
Reported by GetHuman4839353
May 19th, 2020 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 354 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman4839353 started working on this issue
May 19th, 2020 12:49am