just re started service with wow *account number**********Job number **********tech Jef...

GetHuman-cipsaro's Technical and Service Support issue with WOW! from March 2019

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The issue in GetHuman-cipsaro's own words
just re started service with wow *account number**********Job number **********tech Jeff is * was thorough & *efficient, internet, phone was working, ** tv, everything okay*I come home from work .@ * pm est...no .internet connection, land line drops calls out or in after * & *** minutes, I researched on line *& attempted reset my router & your equipment box to fix it myself, did not work about ** pm *Contacted wow...spoke to numerous wow agents , in “ Central America, Philippines, Nicaragua, could not solve resolve my issues, at * am my land line disconnected & phone hung up @ * ** am called back spoke to Mary*she was diligent in trying to solve my problem...I lost interest at about *** am as I get up for work *@ * ** - *am...now I called in again & call answered from Philippines..I requested a supervisor in United States still on hold over ** minutes...?*Just listening to a pre recorded voice telling me to press * to be redirected to a “ skilled Q “...or*continue holding...*trying to get HELP....PLEASE SEND, DISPATCH * technician JEFF * *****back to resolve FIX my issues ****-***-****

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WOW!

Technical and Service Support issue
Reported by GetHuman-cipsaro
Mar 29th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 579 others
0 customers following this

Timeline

GetHuman-cipsaro started working on this issue
Mar 29th, 2019 5:51pm

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