Just got service installed. Installer didn’t have enough equipment for all boxes and he...

GetHuman-murphydi's customer service issue with WOW! from August 2018

2 views
 | 
81 similar
 | 
0 following
Help with my WOW! issue
First: share to improve GetHuman-murphydi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-murphydi's next move: call WOW!.
The best way to get your problem resolved is to tap the button below to start calling WOW!. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-murphydi may need:
PIN on Account, Name of Account Holder, Phone Number on Account, Email on Account, Billing Address, and Last 4 of Social Security
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman-murphydi's own words
Just got service installed. Installer didn’t have enough equipment for all boxes and he told me text him day after install which was Monday and he drop off the missing equipment so I can use boxes. It’s been * days he just replied and said he doesn’t know when he be back in my area so who knows when I be able use the boxes I’m paying **.** per month ea to have. Also guide is so small and looks like it’s a comadore ** software package. When I called to get wow I asked how they compared to xfinty and they said that it’s same quality. Omg nothing close. On demand is joke. Guide is joke. Boxes are bigger than a VHS player and I didn’t even get all the equipment to use * of the boxes I’m paying monthly to have. Idk how in **** this is the technology and service your offering at ***.** mth
GetHuman-murphydi did not yet indicate what WOW! should do to make this right.
I have an issue with WOW! too
How GetHuman-murphydi fixed the problem
We are waiting for GetHuman-murphydi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get WOW!'s attention and get better help faster. Tap below to get started.
Having WOW! issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-murphydi fixes it.
This email address isn't valid

WOW!

Customer service issue
Reported by GetHuman-murphydi
Aug 16th, 2018 - a yr ago
I have an issue with WOW! too
Not resolved
Seen by 2 customers so far
Similar issue to 81 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-murphydi started working on this issue
Aug 16th, 2018 12:49am