If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman-fuzzy_pa's own words:
My Tv was on the screen where it showed the “WOW” word going up and down the screen. Then, when I vacuumed it shut off and now it won’t turn on.
I trust that WOW! will make this right and come up with a resolution that is fair.
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