I cannot login to the website because It is locked. I cannot remember my PIN. Calling t...

GetHuman1968961's customer service issue with W-2 eXpress from January 2019

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The issue in GetHuman1968961's own words
I cannot login to the website because It is locked. I cannot remember my PIN. Calling the phone number for help with obtaining my w* form doesn't do me any good because it is automated. I need to find a way to talk to a live person to my issue fixed. They keep telling me to call my employer. I already specified that I wanted to receive my W*'s online. I will not be able to do that If I cannot log into the W* website.
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W-2 eXpress

Customer service issue
Reported by GetHuman1968961
Jan 15th, 2019 - 9 mons ago
I have an issue with W-2 eXpress too
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Seen by 6 customers so far
Similar issue to 198 others
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Timeline
GetHuman1968961 started working on this issue
Jan 15th 2:49pm