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Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman1661257's own words
I switched from Compass bank for my personal checking account this past year because of the advertising of no more fees. However I have never had so many NSF fees in such a short period. VyStar will never decline any type of payment it seems when funds aren’t available. At least Compass would actually let the payment go through and then add the NSF fee. Why do I have to pay a fee when the bank isn’t paying anything? Also usually customer service is pretty good but this last phone call the representative argued about everything. I said that check was from a month ago and she said it was ** days ago for example. I’ll be closing my account and recommending my wife as well as everyone else who uses VyStar to think about switching to a bank that is more inline with this era. The fact that there is no ** help and that the app doesn’t tell you what’s pending or accepted is poorly designed. Hopefully these issues will be resolved soon for others sake.
GetHuman1661257 did not yet indicate what VyStar Credit Union should do to make this right.
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