Hi my flight was cancelled on **th July ****. This was due to covid. I had booked the...

GetHuman5885487's customer service issue with Vueling Airlines from March 2021

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The issue in GetHuman5885487's own words
Hi my flight was cancelled on **th July ****. This was due to covid. I had booked the flight through budgetairs.com. They have informed me that because Vueling is a lowcost airline, I have to go straight to them for a refund. This has proved impossible! They do not answer calss and the option I need does not fit the online options that are presented to you when trying to process a refund for a cancelled flight.*This has been going on for an extreme length of time. Can you help me?*Many Thanks*Claire

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Vueling Airlines

Customer service issue
Reported by GetHuman5885487
Mar 25th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 834 others
0 customers following this

Timeline

GetHuman5885487 started working on this issue
Mar 25th 7:01am