I booked a flight with vueling airlines for my sister in lay, vueling changed the time...

GetHuman-erd_'s customer service issue with Vueling Airlines from October 2020

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The issue in GetHuman-erd_'s own words
I booked a flight with vueling airlines for my sister in lay, vueling changed the time of depart and I want therefore cancel the flight. But I have only the options to accept the changement or to change the booking.*I tried to call, but they don't have a personal service, there is no possibility to order a refund.*On the web-site- it is the same. No possibility to order a refund. An I could not find an email-adress.*Here the details of the booked flight:*Bookingnumber TIJQ*K*Person who flies Carmen Klenk, email-adress *****@***.com*Thank you for your help*Barbara Erd

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How Do I Request a Refund from Vueling Airlines?How Do I Cancel a Flight for Vueling Airlines?What Do I Do If My Baggage Is Lost on Vueling Airlines?
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Vueling Airlines

Customer service issue
Reported by GetHuman-erd_
Oct 2nd, 2020 - 7 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 920 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Itinerary number

Timeline

GetHuman-erd_ started working on this issue
Oct 2nd, 2020 4:32pm
GetHuman-erd_ indicated the issue is not fixed yet.
Oct 3rd, 2020 7:32am