Vueling Airlines is the worst in customer service and comfort.

GetHuman1437515's customer service issue with Vueling Airlines from October 2018

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The issue in GetHuman1437515's own words
Travel ... Vueling Airlines lost our bag over **hrs. and we had to replace items to take on a cruise. Their agents said to save receipts for essential items purchased which we did and provided to Vueling for compensation. Out of $***.** spent, $***.** was all they reimbursed us for. This is a disgrace and also this does not include the time lost on vacation having to spend shopping in Spain. In addition I paid extra for out bags in addition to the the airfare.
Our Vacation day in Spain was ruined.
Would like complete compensation. I have emailed them and gave them a deadline before I file a European Small Claims court claim and possibly organize a class action suit with other passengers with the same issue.
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Vueling Airlines

Airlines
Customer service issue
Reported by GetHuman1437515
Oct 29th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 724 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Itinerary number

Timeline

GetHuman1437515 started working on this issue
Oct 29th, 2018 12:28am
GetHuman1437515 indicated the issue is not fixed yet.
Oct 29th, 2018 12:30am