Due to an uncontrollable circumstance regarding a family incident, I have to make a cha...

GetHuman1318657's customer service issue with Vueling Airlines from October 2018

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The issue in GetHuman1318657's own words
Due to an uncontrollable circumstance regarding a family incident, I have to make a change to my flight (booking: U*IZ*Y). I am a loyal customer of Vueling Airlines and have flown with the company before. I am hoping that because this is a situation that is beyond anyone's control that I could be given the courtesy of a free change of my flight. I realize that there is a company policy and protocol that needs to be followed but I also know that Vueling's mission is customer satisfaction. Being such a loyal flying customer of Vueling, I was hoping that a one time courtesy could be given to me regarding this issue. I would really appreciate it so much and I know my family member would as well.**I would really appreciate it if I could live chat with a representative in some way to get this issue resolved. Thank you so much for your consideration. I hope you have a wonderful day.
GetHuman1318657 did not yet indicate what Vueling Airlines should do to make this right.
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Vueling Airlines

Customer service issue
Reported by GetHuman1318657
Oct 11th, 2018 - 3 mons ago
I have an issue with Vueling Airlines too
Not resolved
Seen by 2 customers so far
Similar issue to 610 others
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GetHuman1318657 started working on this issue
Oct 11th, 2018 1:57pm