Booked tickets, no email confirmation and did not note confirmation no. Tried ringing d...

GetHuman-sherylty's customer service issue with Vue Cinemas from January 2020

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The issue in GetHuman-sherylty's own words
Booked tickets, no email confirmation and did not note confirmation no. Tried ringing during open hours, but automated message said closed. Tried ringing the Gethuman suggested no, but number no longer valid. Tried filling out survey, but would not get past step * as date was today. Credit card shows money going out. *Tried booking again, but cinema showed my seats as taken in an otherwise nearly empty cinema. How can I prove I have paid for the seats?

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Vue Cinemas

Customer service issue
Reported by GetHuman-sherylty
Jan 19th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 204 others
0 customers following this

Timeline

GetHuman-sherylty started working on this issue
Jan 19th 6:16pm
GetHuman-sherylty indicated the issue is not fixed yet.
Jan 19th 6:18pm
GetHuman-sherylty indicated the issue is not fixed yet.
Jan 19th 11:23pm
GetHuman-sherylty indicated the issue is not fixed yet.
Jan 20th 8:04am