I just received an alert about a charge for the Black Panther. I woke up this morning a...

GetHuman-jenniere's customer service issue with Vudu.com from May 2018

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The issue in GetHuman-jenniere's own words
I just received an alert about a charge for the Black Panther. I woke up this morning and my * year old was watching Netflix because I accidently left the remotes in her reach. Apparently before watching Netflix she ordered a Movie on Vudu. The timing it was ordered fits with the time she was active on the TV. I would like to get a refund as I do not want to watch the movie and she definitely is not going to. I appreciate your help. The email associated with my account is *****@***.com
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Vudu.com

Customer service issue
Reported by GetHuman-jenniere
May 16th, 2018 - 10 mons ago
I have an issue with Vudu.com too
Not resolved
Seen by 6 customers so far
Similar issue to 85 others
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GetHuman-jenniere started working on this issue
May 16th, 2018 8:08pm
GetHuman-jenniere indicated the issue is not fixed yet.
May 16th, 2018 9:15pm