Sick and tired of your service, my phone goes out much too often. Though I was told on...

GetHuman-musuli's customer service issue with Vonage from October 2018

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The issue in GetHuman-musuli's own words
Sick and tired of your service, my phone goes out much too often. Though I was told on Oct. * via a chat, that a de-bugging device would be put on my account which should solve the problems, it certainly did not!*My phone was out on Sept. *, Sept, **, Oct. *, Oct, *, and again today, Oct. **. It is not possible to speak with anyone who can speak understandable English, and all they ever do is tell me to pull the wires from the router, the modem and the Vonage box ect. ect. I will cancel your service when my year is up, even if another company will be more expensive. I cannot keep missing important calls, now using the phone when I want to make a call.*Suffice to say, I am totally fed up with Vonage.**Sincerely,**Esther Abele

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Vonage

Customer service issue
Reported by GetHuman-musuli
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 143 others
0 customers following this

Timeline

GetHuman-musuli started working on this issue
Oct 13th, 2018 8:22pm

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