Still no help, should I change phone carriers this is why I changed to your company !

GetHuman-erminiop's customer service issue with Vonage from August 2018

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The issue in GetHuman-erminiop's own words
Call to land lines and have been told by people that the only way they can reach my number is by using their cell phones and they would rather use their land lines ! ... I can not receive calls from other land lines and I can not call other land lines, but if a cell phone is used to make calls to my phone it comes through, but if you call my number a recording says this line is not in service. I don't have neighbors to ask to use their phones to repair mine and that is what your tech's want me to have in order to trouble shoot your service, what can you do to help me , I'm missing a lot of phone calls, not everyone has a cell phone . Help !
I miss job opportunities, job offers, I can't call other land lines or receive calls from other land lines !
Send a tech with a cell phone to my home and call the tech support to fix this problem !
My bill gets paid through my credit card weather or not I can receive or send phone calls ! And when the internet goes down which it has I can't call you to ask why or get reimburse for time lost ! I don't ask for my Bill to be lowered !
Talking to your techs is like not worth my trying, same answer I have to have a cell phone so they can do their job !!!
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Vonage

Phone service
Customer service issue
Reported by GetHuman-erminiop
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 29 customers so far
Similar issue to 108 others
0 customers following this
Items needed
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Timeline

GetHuman-erminiop started working on this issue
Aug 28th, 2018 2:19am
GetHuman-erminiop indicated the issue is not fixed yet.
Aug 29th, 2018 3:30am
GetHuman-erminiop indicated the issue is not fixed yet.
Aug 29th, 2018 3:49am
GetHuman-erminiop indicated the issue is not fixed yet.
Aug 29th, 2018 4:02am
GetHuman-erminiop indicated the issue is not fixed yet.
Aug 31st, 2018 3:51am

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