Made an appointment for April **th at *:** PM with Volvo in El Paso, TX for a state ins...
GetHuman650452's complaint issue with Volvo from May 2018
Help with my Volvo issue
First: share to improve GetHuman650452's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman650452 to get a Volvo rep on the line!
Always use the GetHuman Phone tocall Volvo. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman650452 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman650452's own words
Made an appointment for April **th at *:** PM with Volvo in El Paso, TX for a state inspection, oil change, and maintenance check. Upon arrival at *:** PM, was told the technicians were gone, and it would be hours before the work could be done. I could not wait all afternoon and left. I'd like Volvo to fix this problem in two ways: Answer the question, "Why does Volvo make appointments they can not keep and how can I trust Volvo to keep an appointment in the future. Secondly, I am having to get the work done elsewhere at my cost when the car is only two years old and still within the **-month maintenance window* what is Volvo going to do about that? Lastly, on April **th I reported this incident and asked these questions on Volvo's customer care phone line* never heard anything back.
GetHuman650452 did not yet indicate what Volvo should do to make this right.
I have an issue with Volvo too
How GetHuman650452 fixed the problem
We are waiting for GetHuman650452 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.