I leased a **** Jetta May *, ****. I noticed a vibration in the brake and the car veer...

GetHuman747927's customer service issue with Volkswagen from June 2018

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The issue in GetHuman747927's own words
I leased a **** Jetta May *, ****. I noticed a vibration in the brake and the car veering to the left. I went to have it looked at. United Auto Body and Collision did a diagnostic and determined that the lower control arm and bushing was damaged and failed the diagnostic test. They determined that the car was attached to the carrier incorrectly during transport to the dealership. I want to make you aware of this problem at the corporate level to protect your customers.
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Volkswagen

Customer service issue
Reported by GetHuman747927
Jun 4th, 2018 - a yr ago
I have an issue with Volkswagen too
Not resolved
Seen by 1 customer so far
Similar issue to 59 others
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Timeline
GetHuman747927 started working on this issue
Jun 4th, 2018 2:52pm