Confirmation code SCCDKD. I had a flight from Washington Dulles to San Salvador and the...

GetHuman4696026's customer service issue with Volaris Airlines from April 2020

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The issue in GetHuman4696026's own words
Confirmation code SCCDKD. I had a flight from Washington Dulles to San Salvador and the day before my flight, El Salvador closed their borders to all non-citizens because of Coronavirus. I was not able to fly because of this and need a refund on my flight ASAP. I have called Volaris every day since this flight, waited on hold for over an hour each time, only for them to end my call. I need a response ASAP otherwise I am getting my lawyer involved.

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Volaris Airlines

Customer service issue
Reported by GetHuman4696026
Apr 22nd, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 816 others
0 customers following this
Items needed
Flight Number
Confirmation Number
Ticket Number
Email on Order
Phone Number on Order
Name of Passengers
Home Address
Date of Birth

Timeline

GetHuman4696026 started working on this issue
Apr 22nd, 2020 2:43pm
GetHuman4696026 indicated the issue is not fixed yet.
Apr 22nd, 2020 2:43pm
GetHuman4696026 indicated the issue is not fixed yet.
Apr 22nd, 2020 2:43pm
GetHuman4696026 indicated the issue is not fixed yet.
Apr 22nd, 2020 2:43pm
GetHuman4696026 indicated the issue is not fixed yet.
Apr 22nd, 2020 2:58pm