Volaris S.A.B. *Prolongacion Paseo dela Reforma *** ******, Ciudad de M*xico* ****Brno...

GetHuman-kancelar's Cancel Flight issue with Volaris Airlines from March 2019

6 views
 | 
557 similar
 | 
0 following
Help with my Volaris Airlines issue
First: share to improve GetHuman-kancelar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kancelar's next move: call Volaris Airlines.
The best way to get your problem resolved is to tap the button below to start calling Volaris Airlines. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-kancelar may need:
Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman-kancelar's own words
Volaris S.A.B. *Prolongacion Paseo dela Reforma *** ******, Ciudad de M*xico* ****Brno, **. *. ******Request to compensation for delayed flight**Dear Madam*Sir,**I am writing to you in the legal representation of Michaela B*mov*, date of birth **.*.****, residing in *vestkov* **, ***** Opava, Czech Republic (hereinafter the "Client").**The Clients travelled with flight No. Y**** from JFK to MEX on **.*.****, it was a connecting flight to the original flights: EW****(PRG-DUS) EW**** (DUS-JFK). Flight No. Y**** was operated by your Company. The time of arrival was set at **:**, however the flight was cancelled. the real arrival was and the client was forced to taky a substitutional flight. This situation resulted in a significant delay and the Clients reached the final destination more than * hours later than it was expected.**At this situation, it is necessary to apply the Regulation of the European Parliament and Council Regulation (EC) No. ******** of ** February **** establishing common rules on compensation and assistance to passengers in the event of denied boarding and of cancellation or long delay of flights, and repealing Regulation (EEC) No. ****** (hereinafter the "Regulation"). According to Article *, Paragraph * of the Regulation and the related case law of the European Court of Justice, the passengers are entitled to the damages of ***EUR. Given that the above facts can be subsumed precisely under these provisions, each of the Clients has the right to compensation of ***EUR from your Company.**In accordance with the Regulation, the Clients are entitled to compensation for damages in the amount of *** EUR. Thus I request an immediate compensation for damage caused to the Clients by the above mentioned flight cancellation.**Regarding to the above facts, I hereby request you for an immediate compensation in the total amount of *** EUR to the bank account No. ***************, SWIFT code VBOECZ*X, IBAN: CZ**********************, with the reference ********** within ** days.**This is the final opportunity to resolve matters without legal proceedings and the substantial costs associated therewith. Otherwise the Clients will be forced to file a claim including a statutory interest and costs of proceedings.**This is the final request under * ***a of Act No. ******* Coll., Civil Procedure Code, as amended.**Thank you in advance for your cooperation!**Kind regards, ** **podpis**Mgr. Petr Nov*k*Attorney at Law**E n c l o s u r e :**- Power of Attorney
GetHuman-kancelar did not yet indicate what Volaris Airlines should do to make this right.
I have an issue with Volaris Airlines too
How GetHuman-kancelar fixed the problem
We are waiting for GetHuman-kancelar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Volaris Airlines's attention and get better help faster. Tap below to get started.
Having Volaris Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kancelar fixes it.
This email address isn't valid

Volaris Airlines

Cancel Flight issue
Reported by GetHuman-kancelar
Mar 29th, 2019 - 6 mons ago
I have an issue with Volaris Airlines too
Not resolved
Seen by 6 customers so far
Similar issue to 557 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kancelar started working on this issue
Mar 29th 12:56pm