The issue and preferred resolution, in GetHuman-careyver's own words:
Query the fact that I am on a chat extrapackage and yet recently I was unable to telephone my emergency medical service ... I did Live chat and was informed that A customer service perso n would contact me within ** hours
No one phoned me as arranged other than sales trying to sell some product
Send me the complaints Reference number as this is a serious and potentially life threatening issue
Help with my Vodafone issue
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