I changed my phone to Three in December but kept my internet with Vodafone. I then sold...

GetHuman5967784's Account access issue with Vodafone (UK) from April 2021

Help with my Vodafone (UK) issue
The issue in GetHuman5967784's own words
I changed my phone to Three in December but kept my internet with Vodafone. I then sold my house in February and had to spend approximately one and a half hours holding to cancel by phone since, since I changed my phone provider I cannot access my account! So I now have a further bill for £**.** outstanding. I don’t know what it’s for and cannot go online to pay because it does not recognise my name or password. So frustrating. Can you help?

GetHuman5967784 did not yet indicate what Vodafone (UK) should do to make this right.

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Vodafone (UK)

Account access issue
Reported by GetHuman5967784
Apr 16th, 2021 - 3 months ago
Fixed
Seen by 12 customers so far
Similar issue to 1165 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
4 digit PIN

Timeline

GetHuman5967784 started working on this issue
Apr 16th 3:27pm
GetHuman5967784 confirmed the issue is fixed. Hooray!
Apr 17th 8:38am

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