I changed my phone to Three in December but kept my internet with Vodafone. I then sold...

GetHuman5967784's Account access issue with Vodafone (UK) from April 2021

Help with my Vodafone (UK) issue
The issue in GetHuman5967784's own words
I changed my phone to Three in December but kept my internet with Vodafone. I then sold my house in February and had to spend approximately one and a half hours holding to cancel by phone since, since I changed my phone provider I cannot access my account! So I now have a further bill for £**.** outstanding. I don’t know what it’s for and cannot go online to pay because it does not recognise my name or password. So frustrating. Can you help?

GetHuman5967784 did not yet indicate what Vodafone (UK) should do to make this right.

How GetHuman5967784 fixed the problem

We are waiting for GetHuman5967784 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vodafone (UK)'s attention and get better help faster. Tap below to get started.
Having Vodafone (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Vodafone (UK)

Account access issue
Reported by GetHuman5967784
Apr 16th, 2021 - 3 months ago
Seen by 12 customers so far
Similar issue to 1165 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
4 digit PIN


GetHuman5967784 started working on this issue
Apr 16th 3:27pm
GetHuman5967784 confirmed the issue is fixed. Hooray!
Apr 17th 8:38am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians