i believe that some one has stolen my identity as decieding to delete text messages i c...

GetHuman5739407's customer service issue with Vodafone (UK) from February 2021

Help with my Vodafone (UK) issue
The issue in GetHuman5739407's own words
i believe that some one has stolen my identity as decieding to delete text messages i came across a message from ee which i had opened befor which said to use data you need an add on pack i just though it had been sent by mistak but opening it again in view to deleting it more had apeared saying as you requsted we have chainged your address if you did not reqest this please contact ee then a third saying your new sim card has been despatched .this text was sent to me on *-**-**** i am very cocerned over this as i have been recieving strange text messages since then . I have tried to contact ee but usucessfull as each number i ring does not aply and unable to speak to anyone . what do i do.

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Vodafone (UK)

Customer service issue
Reported by GetHuman5739407
Feb 10th, 2021 - 6 months ago
Fixed
Seen by 19 customers so far
Similar issue to 1143 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
4 digit PIN

Timeline

GetHuman5739407 started working on this issue
Feb 10th 11:40am
GetHuman5739407 confirmed the issue is fixed. Hooray!
Feb 17th 8:12pm
GetHuman5739407 confirmed the issue is fixed. Hooray!
Feb 18th 11:35am
GetHuman5739407 confirmed the issue is fixed. Hooray!
Feb 18th 11:35am
GetHuman5739407 confirmed the issue is fixed. Hooray!
Feb 22nd 10:05am

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