My pay as you go phone has been wrongly disconnected. You claim that it has not been us...

GetHuman-edithto's customer service issue with Vodafone (UK) from January 2021

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The issue in GetHuman-edithto's own words
My pay as you go phone has been wrongly disconnected. You claim that it has not been used for *** days. This is not true as I have used it several times during that period. I was warned about this on the **th January by text and was cut off on the **th as well. This was grossly unfair as I was not given the chance to deal with the matter before you disconnected me. I want to be reconnected with my credits restored. Will you please look into this problem as my phone is vital to me.**Kind Regards **Edith Ellis (Mrs) (***********).

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Vodafone (UK)

Customer service issue
Reported by GetHuman-edithto
Jan 22nd, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 1131 others
0 customers following this

Timeline

GetHuman-edithto started working on this issue
Jan 22nd 1:27am

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