I topped up my payg sim with £** for **g data today but I can't access the internet. Th...

GetHuman-pauljenv's Technical support issue with Vodafone (UK) from November 2020

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The issue in GetHuman-pauljenv's own words
I topped up my payg sim with £** for **g data today but I can't access the internet. This happened the last time I topped up and it took the techs ** days to get access to the internet. When I first bought the sim card I could not access the internet and the techs finally added a different value credit to get it working. All this leads me to think that my sim is faulty and there will be problems each time I try to top up. My sim number is *********** and I think that after all the inconvenience with it that the best solution would be to send me a new card with the **g data and cancel this one. I look forward to hearing from you,* Regards, Paul Venton.

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Vodafone (UK)

Technical support issue
Reported by GetHuman-pauljenv
Nov 3rd, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1029 others
0 customers following this

Timeline

GetHuman-pauljenv started working on this issue
Nov 3rd, 2020 7:19pm
GetHuman-pauljenv indicated the issue is not fixed yet.
Nov 4th, 2020 1:42pm
GetHuman-pauljenv indicated the issue is not fixed yet.
Nov 4th, 2020 7:29pm

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